Recruiting is complicated. TalentObjects makes it simpler by providing a single platform for your entire talent acquisition journey.
We needed to create a dead simple mobile-focused experience for the internal candidates (people looking to move up within the company) as well as people who are new to the company through talent communities. Our efforts were focused at 3 stages: engaging, recruiting, and hiring. The most extensive side of this project was handling the experience for the HR people writing reqs, tracking the candidate pipeline, and sending out offer letters. This case study will focus on external candidates, but will make mention of these related systems.
I worked on this project during my time at Appiphony. The team consisted of the Chief of UX, a product designer (me), about 5 engineers, an engagement manager, a PM, and the Talent Objects product team. I spent the majority of my time generating ideas, sketches, high fidelity mockups, and writing most HTML & SASS.
To get a sense for what others were doing, we took an inventory of all the big players in the space. By doing teardowns of these companies and their apps/sites we were able to get a feel for what seemed like essentials to include in our designs.
With a basic understanding of the space we conducted some user interviews with HR people, hiring managers, and potential job seekers who have used a platform like this in the past. We also ran through some light usability testing of the competitors we identified above to determine what they were doing well and what we could improve upon.
My first step when generating ideas is always understanding (for the most part) the flow of things. Through talking with users who fell into our "Candidate Bucket", we were able to determine a pretty basic flow very quickly. To think through steps a candidate would be going through, I sketched together some possible task flows paired with some very rough storyboarding and UI flows. From there I was able to build the fidelity of each step incrementally and get feedback from stakeholders and team members on feasibility as well as a general sanity check.
From that early ideation phase we were able to land on a pretty solid flow that we illustrated to stakeholders through a nicely put together combination storyboard and UI flow.
With the flow in place, the high fidelity mockups came very easily. Below are a few of the screens that I rendered for both desktop and mobile devices.
This is only the tip of the iceburg of the problem we tackled during the course of this project. During my time trying to wrap my head around the recruiting space, I came across (as always) a giant pile of junk that I just flat out was not aware of, and honestly I've probably forgotten half of it (good thing I take notes). The end result of this project was a mobile responsive application for recruiters and candidates that was integrated with Salesforce's mobile platform, Salesforce1.
If you've got a job that seems perfect for me, let me know about it! If you wanna get coffee or a beer, let me know about that too!